My Account will be unavailable from 20:00 Fri 25 Sept to 20:00 Sun 27 Sept for maintenance. Sorry for the inconvenience. Please restart the app when it's back online.

We know this might be frustrating, and we're sorry for the inconvenience.

Emergency telephone number

If you have no water or have seen a burst water main call our emergency line 0345 357 2407 (open 24 hours).

In the meantime, you can still:

If you need to get in touch, you can contact us using any of the options available on our Contact Us page.

We’re working hard to get everything back up and running as soon as we can.